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Customers can be your best advocates — or the worst detractors for your business. But what do our customers really want from customer service personnel at retail stores? A huge part of customer service is saying and doing the right things to make a customer feel heard, appreciated, and comfortable in your store, yet many […]More
As freelancers, we are in sales. Regardless of your field, you still need to find customers for your freelance business. To do that, you will not only need to be good at your craft, you will need to be able to sell yourself, your service or your product to the potential customer. Part of the […]More